Jeff Cabbage

Examen de Golden age bay area home care

I recently used the services of a home care compan...

I recently used the services of a home care company in the Bay Area and had a satisfactory experience. The caregivers assigned to my loved one were punctual and professional in their approach. They provided the basic assistance needed, such as medication reminders and light housekeeping. However, I felt that there was room for improvement in terms of communication. It would have been helpful to receive regular updates on my loved one's well-being and any concerns that may have arisen. I also found the website to be somewhat lacking in terms of information and ease of use. Overall, the experience was average. While the caregivers did their job adequately, there were areas that could be improved upon to enhance the overall customer experience.