Kay Paulson

Examen de Instrument specialists, inc.

I recently purchased some medical instruments from...

I recently purchased some medical instruments from Instrument Specialists, Inc. and overall, my experience was average. The company website, isisurgery.com, is user-friendly and easy to navigate. Browsing through their products was convenient, and I was able to find the instruments I needed for my practice. The pricing was competitive and the ordering process was smooth. However, I did encounter some delays in the shipping process, which was a bit frustrating. Additionally, the customer service could use some improvement. It took longer than expected to receive a response to my inquiry, and the representative I spoke to seemed uninformed. In terms of product quality, the instruments I received were satisfactory, but not outstanding. They worked as intended, but I have encountered slightly better quality elsewhere. Overall, my experience with Instrument Specialists, Inc. was average, and I would consider exploring other options before making another purchase.