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Je suis locataire dans La Estancia Apartments depuis 4 ans et demi et je suis très contrarié par l'insolence et l'incompétence de votre direction.
J'ai connu des conditions déplorables dans lesquelles vous donnez l'entretien des appartements, l'utilisation de matériaux et de main-d'œuvre bon marché., Vous avez changé d'administrateurs tant il est difficile de suivre, les commandes antérieures se perdent, le manque de professionnalisme pour dire le moins. Votre dernier administrateur arrive en tête de liste avec impolitesse et indifférence, manquant totalement de compétences pour parler aux clients.
J'ai écrit des lettres, des appels téléphoniques pour faire faire des réparations, on me promet mois après mois que ce sera fait, mais tout est mensonge.
Vous avez l'audace de percevoir le loyer et renoncez à votre responsabilité d'utiliser cet argent pour effectuer des réparations, remplacer les choses endommagées, vous assurer que les locataires sont traités avec respect et considération. Les machines à laver et les sèche-linge de la laverie ne sont pas entretenus correctement, vous mangez des quartiers, et j'ai demandé un remboursement de 5,25 $ que j'ai perdu dans votre cette laverie. Vous avez cet établissement dans votre propriété, cela vous rend RESPONSABLE. Je paie mon loyer en entier, comment aimeriez-vous si je déduisais les 5,25 $ du loyer en raison de votre insolence pour prendre la responsabilité dans une courtoisie professionnelle. Les personnes que vous embauchez sont incompétentes et négligentes et parlent de la qualité de votre entreprise, il va sans dire de la manière dont vous gérez votre entreprise.
Sincèrement,
Wanda Waleska deiter
