I recently purchased some electrical equipment from Thorne & Derrick and I am very pleased with my purchase. The products are great and the customer service was outstanding. They were very helpful and answered all my questions. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.
I'm so happy with my recent purchase from Thorne & Derrick! 😄 The electrical equipment I received exceeded my expectations. The customer service was also fantastic. They helped me choose the right product for my needs and answered all my questions. I would definitely recommend Thorne & Derrick to anyone in need of electrical equipment.
I recently purchased some electrical equipment from this company and I must say I am impressed. The quality of the products is great and the prices are reasonable. The customer service was also very helpful. I will definitely be purchasing from them again in the future.
Thorne & Derrick is an excellent company that provides top-quality electrical equipment. Their products are reliable and their customer service is exceptional. I have been a customer for years and I have always been satisfied with my purchases. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.
I recently purchased some electrical equipment and I am very happy with my purchase. The quality of the products is great and they work perfectly. The customer service was also very good and they helped me find exactly what I needed. I would highly recommend this company to anyone in need of electrical equipment.
Thorne & Derrick is a great company to work with. Their customer service is excellent and they always deliver on time. I have been ordering from them for years and I am always satisfied with the quality of their products. Their prices are also very competitive. I highly recommend Thorne & Derrick to anyone in need of electrical equipment.
I love Thorne & Derrick! Their products are top-notch and their customer service is always friendly and helpful. 😊 I have been a loyal customer for years and I have never been disappointed. Whether I need electrical equipment for my home or business, I know I can trust Thorne & Derrick to deliver.
Thorne & Derrick is a great company to deal with. Their products are of high quality and their customer service is excellent. They have a wide range of electrical equipment available at competitive prices. I have been a customer for years and I have always been happy with my purchases.
Thorne & Derrick is an incredible company that never fails to impress. Their products are top-notch and their customer service is outstanding. The staff is always friendly and willing to help. I have been a customer for years and I have always been satisfied with my purchases. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.
Thorne & Derrick is a reliable company that provides excellent electrical equipment. Their products are of high quality and their prices are reasonable. Their customer service is also very helpful and responsive. I have been using their products for a while now and I am always satisfied.
Nous, Global Industrial Services, sommes très frustrés d'informer que la relation avec Throne & Derrick a été une très mauvaise expérience pour nous.
Nous avons acheté un outil de piquetage de câble (BOW-F-CSTE) auprès de T&D l'année dernière et la pompe fournie avec l'outil était défectueuse et ne générait pas de pression. Dès le lendemain, lorsque nous avons reçu l'unité dans notre magasin, les employés de notre magasin ont reconnu que l'unité était défectueuse et nous en avons informé T&D. Voici la déclaration que nous avons reçue d'eux. " À partir du moment où nous avons ouvert cette réclamation auprès de l'usine, ils ont depuis arrêté le BOW-F-CSTE. Cela signifie qu'ils n'accepteront plus l'unité pour les réparations. Je suis vraiment désolé pour cela. Veuillez indiquer comment vous souhaitez procéder. ."
En tant que procédure standard, lorsque T&D a demandé de renvoyer les unités à leur usine, nous leur renvoyons l'unité à nos frais et ce qui précède correspond aux commentaires que nous avons reçus.
Il a fallu environ 4 à 5 semaines à T&D pour répondre et voici les commentaires que nous avons reçus "Comme expliqué précédemment, le fabricant n'est plus en activité et est donc incapable d'évaluer la pompe renvoyée pour établir la cause de la panne. En raison de cela, nous ne pouvons obtenir aucune note de crédit de leur part et donc incapables de vous en fournir une.
T&D essayait de nous soutirer plus d'argent plutôt que de nous soutenir.
Nous, GIS, gardons toujours notre éthique commerciale et une bonne relation avec nos clients, nous avons donc terminé la livraison en remplaçant une toute nouvelle pompe que nous avons achetée à nos frais.
Alors, tout le monde s'il vous plaît soyez vigilant tout en traitant ce genre de personnes.
J'achète chez Thorne & Derrick depuis cinq ans et je ne peux rien reprocher à leur service, leurs délais de livraison ou leur prix. Je les recommanderais fortement.
TraduitJ'ai travaillé avec eux pendant des années et j'ai une relation très étroite avec tout le monde là-bas. Bonne équipe!
Traduit
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